New Garden Plants Questions & Answers

Here’s what consumers have asked with answers from New Garden Plants staff and previous consumers.

3 questions answered

67% answered in 1 day

Question:

I have contacted ngp 3 times since i got an order of 7 plants, all but 3 were 1/2 dead when i got them. no response.what about the guarantee? I have contacted ngp 3 times since i got an order of 7 plants, all but 3 were 1/2 dead when i got them. no response.what about the guarantee?

Answer:

I ordered 3 plants, one completely dead upon arrival. No response as well. I guess their "Guarantee" is false advertisement.

By Millie L. over a year old

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Question:

How easy is it to get a hold of customer service at new garden plants? How easy is it to get a hold of customer service at new garden plants?

Answer:

The first time for ordering and problems were very responsive. Following up with order issues... they just ignore you.

By Millie L. over a year old

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Question:

Are there other similar companies to new garden plants that are less expensive or better?

Answer:

In my experience, I have found the plants to be as good, if not better than other nurseries I have ordered from. The pricing was better too. I would look no farther than New Garden Plants.

By Belinda C. over a year old

Question:

1) why is your rating low (under 4)? 2) how big are your hibiscus bushes when you ship them?

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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New Garden Plants Questions & Answers

I have contacted ngp 3 times since i got an order of 7 plants, all but 3 were 1/2 dead when i got them. no response.what about the guarantee? I have contacted ngp 3 times since i got an order of 7 plants, all but 3 were 1/2 dead when i got them. no response.what about the guarantee?

How easy is it to get a hold of customer service at new garden plants? How easy is it to get a hold of customer service at new garden plants?

Are there other similar companies to new garden plants that are less expensive or better? Are there other similar companies to new garden plants that are less expensive or better?

1) why is your rating low (under 4)? 2) how big are your hibiscus bushes when you ship them?

Where are my plants? steven bennett 1850 east dupont, fort wayne, ind. 46825 phone # 260 750 3388

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Is this your business?

Are there other similar companies to new garden plants that are less expensive or better?