Qualtry Questions & Answers

Here’s what consumers have asked with answers from Qualtry staff and previous consumers.

6 questions answered

17% answered in 1 day

Question:

How easy is it to get a hold of customer service at qualtry? How easy is it to get a hold of customer service at qualtry?

Answer:

It's absolutely impossible! Stay away from this company. They have no live people to answer calls and do not respond to emails. I sent four regarding my order and they can send me advertisements all day long, but never responded to my emails about the order I placed.

By Rachael J. over a year old

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Question:

I really wanted to place an order with your company, after reading your reviews from customers.why is your customer service is so bad? I really wanted to place an order with your company, after reading your reviews from customers.why is your customer service is so bad?

Answer:

Because this company is unethical and guilty of consumer fraud.

By Cynthia M. over a year old

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Question:

How is the best way to contact this company? everything i try ends up at a brick wall. my order is a month old and haven't received anything. How is the best way to contact this company? everything i try ends up at a brick wall. my order is a month old and haven't received anything.

Answer:

I would try and email them. That is the only way I was finally able to get with someone. Even that took awhile, finally had to get nasty

By Marsha C. over a year old

Question:

How can anyone ever contact this company? everything i try ends up with a brick wall? How can anyone ever contact this company? everything i try ends up with a brick wall?

Answer:

Yes with no Luck at all. I have e mailed them, and get an automated response

By Marsha C. over a year old

Question:

Will i ever receive my order!? Will i ever receive my order!?

Answer:

I'm sure you will, but it took me almost 3 months to get mine, then had to send it back, because it was wrong, and they only credited my account $4.99 instead of the $14.99 I originally paid.

By Marsha C. over a year old

Question:

Ordered 6 kid's gifts 11/30, expected before xmas. 3 arrived 12/24. 3 did not.ordered at the same time! i will never order from this company again!!

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Qualtry Questions & Answers

How easy is it to get a hold of customer service at qualtry? How easy is it to get a hold of customer service at qualtry?

I really wanted to place an order with your company, after reading your reviews from customers.why is your customer service is so bad? I really wanted to place an order with your company, after reading your reviews from customers.why is your customer service is so bad?

How is the best way to contact this company? everything i try ends up at a brick wall. my order is a month old and haven't received anything. How is the best way to contact this company? everything i try ends up at a brick wall. my order is a month old and haven't received anything.

How can anyone ever contact this company? everything i try ends up with a brick wall? How can anyone ever contact this company? everything i try ends up with a brick wall?

Will i ever receive my order!? Will i ever receive my order!?

Id like to know if i will have my package before christmas like i was told i would?

Im trying to redeem a groupon on your website and it does not come up. is your site down?

I purchased a groupon for pillow cases, but i am having problems redeeming it and completing my order

Why does the order take so long. also why so many bad reviews?

Ordered 6 kid's gifts 11/30, expected before xmas. 3 arrived 12/24. 3 did not.ordered at the same time! i will never order from this company again!!

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