how long does it take to get refund?

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how long does it take to get refund?

asked by Kira P. on 6/29/17

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Can you please tell me when I should be receiving my two king size pillowcases with my cats picture on them. Thank you
The return policy states that you can return an item for any reason. I ordered cloths from them and the sizes were way off. I sent them a message and a message to their return policy people, and I was told I should have done the measurements. I have been a repeat customer for their watches, and love them. So I thought maybe they would be willing to work with me on the cloths, even saying that I would take a credit because I am sure I will be buying the watches again, and I would like to reorder the cloths in a bigger size. But even though they said I could return them, now they are saying I can't. So to the snapmade people, what can I do to get a return or credit for my order? If I continue to be told "no." I guess I can do negative reviews, but I don't want to have to do that because I love the watches.

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Alicia J. · Answer 1 · 2018-07-03T07:12Z

Alicia J.

on 7/3/18

File a claim with your credit card company. Use photos and supply them with your emails. I filed through PayPal and received a partial refund (and by partial I mean I told them I'd accept a few bucks off the refund price so I wouldn't have to ship the items back to China, so I did get most of my money back).

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