Can you please advise what is happening with Toluna, not receiving any surveys and not able to make contact with them

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Can you please advise what is happening with Toluna, not receiving any surveys and not able to make contact with them

asked by Ian F. on 9/29/20

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Mariana P. [Toluna Rep] · Answer 1 · 2020-12-16T05:15Z

Mariana P. [Toluna Rep]

on 12/16/20

Hi Ian! General errors may happen from time to time on any digital platform, but clearing cookies and cache can sometimes resolve the issue. As an alternative, you can try accessing your account from another browser: for best results try the latest versions of either Chrome or Mozilla Firefox.
If these did not help, please e-mail us at support@tolunahelpdesk.zendesk.com and we will look into it at the soonest!

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Can you please advise what is happening with Toluna, not receiving any surveys and not able to make contact with them

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