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Vanilla gift Questions & Answers

410 reviews
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Here’s what consumers have asked with answers from Vanilla gift staff and previous consumers.

2 questions answered
0% answered in 1 day
Question:

Trying to check my balance and it keeps saying system error

Answer:

Same here. Called in and they said it was locked for my protection against a fraudulent merchant, which makes no sense since I just opened it myself and used it at a trusted store. Call in and they can re-issue a new card, though that will take several weeks to arrive

By jared d.
See more answers (2)
Question:

So how long has this company been stealing folks money under a fraudulent fraud claim from this company

Answer:

A very long time. First time I ever got the card and never again. Sickening.

By Jess C.
Question:

Want to buy ebike from hipeaks, cust srv d=says blocked, international, located in california, nothing the can do, how do i buy ebike.

Question:

Restrictions on use

Question:

Why are both of my cards locked?

Question:

Hello i've been trying to call someone about my card for 4 days now and can't get anyone. i have a fraudulent charge on my card and need help

Question:

I purchased a $50 vanilla gift card on 12-22-22. i gave it to my granddaughter on 12-25-22. who do i contact about her card having a 43.00 balance?

Question:

I have a issued with my gift card i cant used

Question:

Someone asked me asked me to someone asked mes a vanilla gift card

Can’t see your question? Ask to get answers from the Vanilla gift staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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