Cracker Barrel

Spent 80 yes 80 for basically nothing at Cracker Barrel through Uber Eats and the worst I ever had. Charge 7 for little tiny piece of dried out cake. The dumplings were so dry and stuck together. Soup spilled in bag and peach cobbler was just peaches. Portion were so small. Sad to see this restaurant go down the tube.

Went with friend. I am a person of color my friend was not. Cashier ask my friend to sign up for a point system. She checked out before me. When I checked out Cashier asked my friend if she wanted my points. My friend said no, why can't she sign up and get her own. The cashier hesitated, then signed me up for points. Very disappointed in the cashier. She had a very long dark braid. I thought she was attractive until the incident. Beauty is only skin deep.

I ordered on Grubhub— was charged $8 for a piece of ham half the size of my hand. Fried pickles were soft and awful. Will never visit again.

Thank you but no thank you for your free dessert you gave us after we got such sorry service and couldn't even eat our food due to sitting there for 50 minutes after they said they accidentally pushed our order to the back.We've always enjoyed going to and carrying our family to Cracker Barrel but not anymore from what we've read we're not the only ones getting bad service.Looks like your restaurants are going down hill fast!I just hope you will try and do better for other families!

Meal was fine. Waitress was very efficient. Everything went well. Afterward I was looking at the check and noticed that a glass of tea was $3.19 and a cup of coffee was $2.99. For that amount of money I could've made three gallons of tea and six pots of coffee. It's this type of "sneaky gouging" that has made me decide to stop going to such establishments. I understand profits must be made but this is extremely excessive. Your company should reconsider this pricing idea. The food is already overpriced so why squeeze more out of folks on these absurd drink prices.

I sent a gift card to a friend in October 2023 and the local Cracker Barrel in Springfield Mo refused to honor it. Multiple attempts to contact customer service have been fruitless. Do no buy Gift cards from Cracker Barrel! Don't waste your money.

Waited over Two hours for my food place it 7:29 found out that misplace my order! Horrible customer service!

Was at Cracker Barrel today for lunch and I ordered catfish and when they brought it out I had ham did not order ham and took it back and brought my catfish out and hushpuppies out they was not done and when we went to pay the guy that we gave the money to went and got the manager and come up there to talk to us and he did not offer and thing to make it right anything off of the bill and the food was not good at all

My sister and I have been to Cracker Barrel and on two separate occasions. Back to back. Both times we ordered the Oldtimers breakfast. Both times the biscuits were not done on the inside. And both times the gravy had broken and was like soup. We love going there on San Antonio N.E. Albuquerque,N.M. Cracker Barrel location,because their coffee is great! We love the staff. They are so happy and friendly.

We have visited Cracker Barrel throughout the country and usually had a very positive experience.
The restaurant in Victorville, Ca. Has been very disappointing. My wife and I decided to try it one more time today, and we will not return. The waiter was very pleasant but the food was not good. My wife ordered scrambled eggs and sausage. The eggs were not cooked well and the portion was very small. The sausage patties were over cooked, very dry and hard. This 2 star rating is generous.

I ordered 2 Thanksgiving Meals to go from the Mesquite Store. The sweet potatoes were thinner than gravy with no flavor. The 2 very small slices of turkey were so dry and hard. The dressing exactly 3 tablespoons had 0 flavor and so dry. I got a side of dumplings that only had 1 and 1/2 dumpling in there and the green beans tasted straight out of the can still cold. I would be embarrased to charge anyone 29.97 for what I got. Hospital food would have been much better. I added a picture of their 2 slices of turkey.

Placed phone order, simple order, got home part of order missing. 10 minute in Florida heat! Angry, called store to let them know I was not pleased. The food was for my sick husband. The manager was taking orders and so I spoke with him about the missing part of the order. As I was not coming back he said he would make it up to us the next time, I told him I would never come back and told how ridiculous this situation was and hung up the phone. Then my husband sat down to eat and there was no cornbread or onions as was ordered. Now I HAVE to go back. AGAIN I had to call to tell him I was coming for the missing part of my order. When I got there the cashier called for the order. A few seconds later the manager himself appeared with a to go bag telling me all he did to make it right. I would have been satisfied with the missing items, but He went above and beyond. So now anger is being replaced by something else and the need to apologize. So I did. He was very kind and I left with tears as to his efforts to fix it! That's one of the traits of a real man and it shows the training he received was not wasted. Thank you Manager of the Daytona Beach store. You deserve a raise. He fixed what should have never been screwed up. Kitchen staff member whoever you are: You have one job, one job, get it right the first time, that's excellent work ethics, strive for that!
Manager: it is a hard job dealing with the public but apparently nobody told you. You rock!

Cracker barrel sucks server was rude manager rude they served us no spoons for coffee I will not be back and overpriced calling corporate

Went to cracker barrel by myself today. When my food arrived about thirty minutes after I ordered, I had to sit there with my arms crossed for another ten minutes waiting on a pair of silverware. After I finished, I asked someone for refill on coffee and water. But it never came. Very disappointing.

Over the last 5 or 6 years quality of meals have been on the decline. Waitress are great. Will be looking elsewhere.

I have always enjoyed the food but like why do y'all serve the cookies cold I really don't understand and they are 12-13 dollars for 5 cookies?I am better off buying a pack of cookies from the store I don't know why I have learned this lesson sooner to just buy packs from the store
Waiting 1-3 hours for cookies to be thawed is not too bad I understand why they did that but is not for me But overall I really enjoy the food and have not been disappointed once yet besides this cookie review

I went to cracker barrel in baton rouge yesterday and I sent back my eggs because they where fried not scramble like I ask them to be they charge me 3.95 for some new eggs what a joke this place has been going down hill for many of years I will never go to cracker barrel again

Would have left 0 stars if I could. Worst food ever! Whatever happened to Cracker Barrel? It used to have such good food. Fish was supposed to be batter fried, It was tasteless with bread crumbs sprinkled on it. Carrots were covered in sugar. Hush puppies tasteless. Dumplings were just flour and water and heated up. Inedible! The only good item was the fries. Friend's food was dried out chicken. Tasted like it was re-heated in the microwave about 10 times. I was asked at the register how the food was and I said "Horrible". They called assistant manager. They didn't care when I told them at the register. They said we had to have told our server and since we didn't, they couldn't help us. I asked how would I know that? Do you have a sign posted anywhere or on the menus to let customers know that? Manager wouldn't answer me.

I've only ever been here a couple of times but I think I'll make it a more regular spot. My husband and I walked into a very busy restaurant this morning and I could not believe how quickly we were served. It was almost as though the food was waiting for us before we ordered. Just because it was fast does not mean the quality was jeopardized in any way, everything was cooked perfect, it was all so good I have zero complaints. All of the staff was friendly and helpful, I will be coming back.

The food was barely edible - side salad and side of broccoli/rice casserole. Server, among other things, kept cleaning up around us - sweeping floor within 2 inches of me as I tried to eat, removing condiments and replacing same as we tried to eat and converse. The salad was a row of cheese, a row of lettuce, etc. The B/R casserole had underdone broccoli (had to cut with knife) and I found no rice, only massive amounts of breadcrumbs. So bad.

The last two times we have been to the Cracker Barrel in Plainfield Indiana the food has not been good. The first one was no cream cheese in my husbands crepes and we waited on silverware awhile after we got our food. This time our fish and fried chicken were way over cooked and Mac and cheese had been watered down with milk. All the staff were VERY nice and sweet, but the food has just gone downhill. We are hoping if we try another location it will be better. But we'll give it one more try

Everytime i order for delivery there is either a missing item or low portions how hard is it to put a little more in the container or remember a friggin cocacola which they should have plenty of

Every time I try to order online with my phone or laptop- whatever entree I choose I get the message 'uh oh' and 'Order Error: This item is no longer available'. So they have major issues with their website ordering first. If I'm desperate enough to call an order in (which I won't ever again) the order is almost always missing something and takes FOREVER at pickup. It's a joke to pull into their pickup spots and call. You call in and they say it will be right out. 25+ minutes later (if I'm feeling patient) I call in again or more than likely walk in and go to the front to see where my order is. It's either NOT ready still or it's cold by this point and has been sitting there for 25mins waiting for someone to run it out. COME ON CRACKER BARREL. I'm sad and ashamed because years ago in my younger day I worked as a waitress at multiple locations. Back then this would have never happened. Whether it's lack of staff or careless employees- the restaurant as a whole should absolutely step up and either forget curbside pickup or FIX it. I won't be back to any locations. I'd rather buy it and fix it myself than get annoyed and waste the same amount time I would have spent in my own kitchen AND save money.