Offerpad

Offerpad made me an offer on Monday, 9/12/22. Told me that the offer was good until Friday, 9/16/22. I asked the realtor if she would negotiate the 7 percent down to 4 percent as there is no listing agent. She told me that she could not but that she would go back to underwriting to see if she could get me more. Just 48 hours later, she calls to let me know that she heard back from underwriting and that the offer had gone down $18K! Imagine my surprise when I am thinking we are going to get a bit more to hear that it was lower than the initial offer and that the initial offer was no longer on the table. Not a good way to run a business. Very disappointed in my experience with Offerpad.

They are nice and professional. They cancelled my contract on day 10 citing only 2 bedrooms instead of 3 but they must have been clearly confused. It is fine with me because not desperate to sell. It looks like in contract they can cancel anytime before 10 day due diligence without penalty and after that they can cancel anytime but they will loose earnest money which is only 1000. If you cancel it is 1 percent of sales price after due diligence. So, if you are flexible and not making many plans it could be risk worth taking. I sold one with them before with boo outcome. I cleared 20 or 30 k less than on mls but worth it for quick, hassle free sale. It can be good option in right situation.

Please be very careful before using this company! Your home is the number one investment you have and owned! How this company handle me was rude and very disrespectful! The three men who came in my home to do the inspection were very rude not clean and the charges of the repairs were way to much! I had inspected again it was for have of it! Much less and more honest! What I have on my security camera of these three so called gentlemen would blow your mind! Again be careful when making a important decision such as this! I am great full I found out about this company when I did! Always have a Lawer by your side to give legal advice too! Very good idea if you are not able to understand this kind of so called fast sale company!

Let me be as honest I could be, Offerpad provides one of the worst service repairs in the whole state, not just to save a couple dollars but to just sell a home making as much profit as possible which is fine to an extend. I never recommend anyone buying a home that has the name offerpad

Trying to work with this business has been one of the most frustrating experiences of my life! We found a house that we fell in love with, and immediately made an offer. They rejected our offer based on our approved mortgage type. We came back with a conventional mortgage approval, and offered their full asking price.
First, they tried to steer us to their lender, which i rejected because i am very happy with my current lender.
When we submitted the new offer with the mortgage type they wanted, at full listing price, we were told they had another offer and they asked for each highest and best offer. We complied with their request immediately, again.
My realtor got a very abrupt email from them stating that they were not moving forward with either offer.
I would love to understand why they rejected our offer of full asking price. Their website says how invested they are in customer satisfaction, yet their responses are snippy and impolite, to say the least. WHY do they list for a certain price then refuse full offers? If they want a higher price, why would they not just list what they want?
I believe that they just want to engage in a bidding war, and have no intention to sell at their listed price. This is an unethical business. They have turned this buying experience into a disappointment for my family. And it is clear that they have no regard for potential buyers. Thanks Offerpad. You made this such an ugly experience!

The house you are trying to buy from them will appraise way under the value they list it at and they will ask you to eat the cost so they can meet their profit margins. Do not buy from offerpad unless you want to waste your inspection money and your appraisal money.

Had to go through the process and take pictures only to find out they weren't buying in my area, they need to fix their system so folks don't waste their time.

Well I received an offer 2 days ago for my condo and an email directing me to call Chris. I have called for two days with no return call though his email states he's available "7 days a week until 9pm". I finally call the office yo voice my concern who with no words or care for my aggravation just sent me to the same voicemail of Chris that has already not returned my call for 2 days! This is not worth the trouble for such a big red flag so early in the process. I thought the idea was to make it easier to sell you house. Very frustrating! By the way I was forced to choose a min of one star in order to post my review or it would be zero

They offered 80% of home value and you pay fees their 20% is supposed to be used to do any repairs to sell. We were closing on a Friday and the company expects you to be out the home by midnight the day before closing. Inspection occurred on a Wednesday the week before closing and they waited an entire week (literally 36 hours before our move out time) to contact us and try to reduce the price by $30K because of the repairs. The repairs was much less than 30K but they were trying to back us in the corner. In short, they wanted us to pay for the repairs (leaving us less than 80% of the value) while they get the full 20% of the home value. We already reserved a truck, the house was packed, I scheduled service cut off, and we were ready to rock and roll. The business uses a transaction manager (middle man/woman) so we told her absolutely not when she called yesterday to try to take another 30k off and she still hasn't got back with us and we are supposed to be out by midnight tonight and close tomorrow. Sharks who intentionally cause harm and stress and not doing the right thing so please save yourself the hassle.

We had an appointment with 'Jordan' for a 2:15 pm on 9/6/21 for a virtual walkthrough. He forgot... Can't trust a company who can't even get it right on the first step... Thank goodness for Open Door and Zillow who know how to do it right.

I accepted Offerpads offer. They messed up the square footage, not me, then after the inspection they wanted to reduce the offer by 20% because of their error re: the size. I wasted time getting it on the market because of them. Opendoor had the correct size and offered more than Offerpad.

Beware of the "promises" OfferPad relies upon as inducements,... For example, Offerpad's promise of a "free local move" is a lie.

Red Flag #1: Offerpad's "Free Local Move" offer is not included in the Offerpad purchase contract. The limitations, restrictions, and exclusions associated with the Offerpad's bogus "Free Local Move" promise would render the purchase contract useless. There is no "free local move" with OfferPad.

Red Flag #2: Offerpad's purchase contract extends the normal 10 day inspection period. Offerpad's contract extends the inspection period 10 days past the date of the actual physical inspection. This unusual, self-serving stipulation ties up the subject property for crucial additional days, sometimes weeks or months, rendering the property owner powerless to market their property to other interested buyers. This is their goal!

Red Flag #3: The Number One complaint of Offerpad customers is Offerpad's reliance upon and frequent utilization of a punitive 1% late cancellation fee. On a $500,000 purchase contract, Offerpad charges the customer $5,000 and will not hesitate to tie up the customer's property with a lien, rendering your property unsellable.

Red Flag #4: Your initial contact with Offerpad is designed to engender false hope of an offer close to market value. In reality, you should expect your final offer to be WELL BELOW the low end of like properties in your area. After wasting weeks, maybe months of your time, expect a ridiculous, insulting, low-ball offer from OfferPad.

Stop. I'm definitely not interested. I'm a former realtor and I can sell for several thousand more than you're offering.

We went into the deal happy at first. Unaware of how the whole process works. It would benefit everyone to know the process upfront so that if the give you an offer and you both agree; that it's not the definite. They can pull the offer, after the inspection. This can happen without any warning. This happened to us, after believing we would be working out any issues together. Lots miscommunication. Very disappointed!

Offer pad home listings are not appraised.
Made an offer on a home owned by offer pad, and it had no comps, no reason for the high price and the appraisal came back in over 20k less than the listing price, after taking my 750$ in earnest money, 250$ in diligence, me paying 500$ for home inspection, and 100$ for termite inspection,
I won't get back any money except the earnest money. All because they bought a house that they did not get appraised and paid way too much for and when my appraisal came back $27,000 less, they said that I would have to pay the rest out of pocket, we can't reduce our price.
What a rip off! Make sure if you're gonna make an offer, get the appraisal done first to find out if the listing price is even anywhere close to what the houses around it are going for these are known as "comparables".
Listing a Home $27,000 above an appraisal is just insane nobody is going to pay $27,000 more for a Home that doesn't appraise at the listed value! BUYER BE AWARE!
They took my Money and RAN!

I am a local investor and reached out to offerpad to see what they would offer on a house we had. At first was pleased with the offer and they did their inspections and over a week later and the day before closing they offered $6800 less than the original offer. When I told my rep from offerpad that wasn't going to work they went back to their team and when they called me back the number went to $15k off of their original offer. I had heard from another customer of theirs that they did this so I wanted to see for myself well she was right and they offered her 1 day before closing $58k less than their original offer. If you want a bait and switch company to work with then call them otherwise don't waste your time!

Hmmm not sure about Offerpad yet, too many fees and deductions… I think I could have sold my house For much more. Some of the repairs they wanted were not needed at all. I sold another house with another company cash offer, much more transparent than offerpad

The staff are really helpful and are ready to assist whenever needed. I was truly satisfied with the service that I got here.

Offerpad made us an offer and pushed for us to accept. Two days later they lowered the offer $20K. Said they had not researched recent home sales in the neighborhood. They are a large company should have done their research before sending a contract. Can't imagine how much they would have asked us to pay after their inspection. Totally unprofessional, they get you excited that you have sold your home and then change!

I've called the phone number on the Realtor sign several times, about the property next door to me having lights on, the garage barn doors jimmied open, which I had to secure. I gave him/her my name and phone number to please call me back if any of this was done by the Realtor and not a Squatter,! They never called me back! The same doors been open for 3 days now and my safety is now a concern. The sliding door is open and their kitchen window is also opened up I would NEVER USE THERE SERVICES
DONNA it's too dark to take a photo, I can add one tomorrow if needed

Horrible experience with Offerpad! They failed to deliver a home on the closing date, yet no one seem to care about the inconvenience AND expenses they caused me, the buyer. My furnace didn't work and they should have know this and had it fixed well before closing. This seem to thrive on being deceptive, not revealing details about a property. When you call their corporate office all you get is a recording and NO ONE RETURNS YOUR CALLS. You CAN"T FAX the corporate office without a PIN number. I STRONGLY RECOMMEND NOT BUYING FROM THEM.

I recently had a transaction with Offer Pad and it went so smoothly! They were easy to get ahold of and negotiate with. It turned out that the HOA told us that the home needed exterior paint to be transferred into our buyers name (before we could close). I thought this would be a big hurdle but once it was called out it was taken care of quickly. I would work with Offer Pad again.

I have mixed feelings about Offerpad.
I wish I could give it a two and a half stars and not a full three.
I am currently selling my home to Offerpad (Today's date 10/19/2021 closing 10/25/2021)
At first everything was going amazing.
I was expecting the worst because of all of the negative reviews. The offer was decent so I decided to sell.
If I had a question or concern it was answered very quickly. I received courtesy calls with updates on what to expect next. Everything was going good that is until the inspection results came in.
I received the inspection results with a list of things that needed to be repaired with a total of $12,900.
A few of the things I expected and a few I did not!
A carpet replacement threw me off. I was shocked but not surprised. Let me explain.
2 years ago my husband sold his house to Offerpad (612 Ironstone Dr Fairburn Georgia) when we moved in the carpet was awful. Because we didn't plan on staying long we decided not to replace it. Fast forward to us getting ready to sell. He decided to go with Offerpad for the convenience.
We were not surprised when the repair bill came back and a carpet replacement was on there.
Okay he gave Offerpad the credit for the carpet because we knew it needed to be replaced.
It was so close to school being out we decided to allow our children to finish out the school year. So we would drop them off at the bus stop down the street from the house.
With some of Offerpads homes you can do a walkthrough without an agent.
We thought it would be fun to walk through the house one last time.
To my surprise the carpet was not replaced, but cleaned.
I could still see stains on the carpet. It was also a burn on the carpet in my daughter's old room it was still there.
We decided to let it go because we had already sold the house.
However I've only been living in my current house that I'm selling to Offerpad for 2 years and the carpet was brand new when we moved in. It's still in excellent condition, but once again they're asking for a credit to replace the carpet.
I know damn well they're not going to replace it but have it clean. I believe that to be deceitful and unfair.
The second repair was for the bathroom floors there's absolutely nothing wrong with the floors but if they want to upgrade fine I seriously doubt there will be any upgrades done to the floors.
The convenience of Offerpad is great and the agents are very nice but super busy/forgetful... I say that because I was supposed to receive a call to go over the repair list. No one ever called me. Instead I had to email about my concerns with the repair credit. After the email I was called right away.
They were super nice and offered a $500 credit back to me for the carpet that they're not going to replace. That's not enough I think I should be credited for the full amount because the carpet is new and just needs to be cleaned. If they want to charge a credit for a cleaning then that I understand because that is the only thing they're going to do.
It really sucks the way they do people when it comes to the repair credit.
The idea of Offerpad is awesome the execution is way off.