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I usually like to touch/feel a product before purchasing but living in rural Maine, it's quite time consuming, and expensive considering the price of gas, to find what I want. Then the logistics of getting it home in a car. The web site is quite user friendly, prices great, and free shipping. Because colors can vary on the computer it is a bit challenging to get a true picture, but reading the reviews helped a lot for that.
The rug is perfect. Soft but durable. Can't wait for my little one to be able to play on it!
Great experience and I was able to get a new rug that is perfect for my little ones room!
I bought a 10' x 14' rug and it matches well with the website description. It is carefully woven and it's quality shows in the texture, thickness, and weight. The photos shared by other users also helps a lot. The only thing I wish Rugs USA can improve would be the packaging because the plastic bag that contained the product was partially torn apart. Luckily it was not a rainy day when it arrived. Otherwise, I may have a wet rug.
Good price. Good quality. The website was well designed and has all the information I am looking for as well as multiple payment method to choose from. The shipping logistic was also well maintained. I also checked the review to make sure Rugs USA was legit before I placed my order. Overall the reputation of the website made me decide to trust ans try once. And I am happy with the result.
After comparing with other websites (Wayfair, C&B, Ruggable, Amazon, West Elm…), The price is reasonable for such a big area rug with great quality. And the website is trustworthy. I particularly like the section on the website where other customers share their photos. Really helps me to decide how it might look like in my house and peek into the quality of the product.
So far the experience has been great; just placed order for 1st time w this company. I like it that you can see what product looks like in your own home!
Hopefully the shipping and product will be as pleasant as the ordering experience TY
I never realised that rugs could add so much beauty. Your designs are truly magical! I purchased mine literally minutes after I've discovered your website. The living has wholly transformed into an artistic shed! I love it! Great support too!
Products used:
Rug
The rug was of great quality, better than I expected.
Delivery was on time.
Very good experience with this company. Its my 3rd purchase. Great quality. Fast and curteous service and shipping.
Our beautiful 8x10 rug arrived right on schedule. He quality is outstanding and the rug looks exactly like the photo. Michael was very responsive and helpful along the way. We look forward to buying another rug from Michael.
Martin, Sea Cliff, NY
I ordered my flooring on January 3, and they delivered it one week later. There were no issues with the product, payment, or delivery. 45 boxes of Armstrong luxury vinyl... my floor looks beautiful! Thank you! Yes I would recommend this to others. Do your homework! You can save a lot of money!
For the record, I am not in any way affiliated with this company. This is an honest consumer review...
Products used:
Flooring
RugStudio was very helpful when I called them with questions prior to my order. Delivery response was quick, even though it appeared to be on the delivery truck for a few days before making it to my doorstep. The rug arrived well protected and in perfect condition. Price was great. I am cautious of ordering from outside my usual shopping sites, but this couldn't have gone better.
Hi Patti, thank you so much for the kind words! Thank you for trusting us even though we were "outside" your usual shopping world. I hope we'll do business together soon. Your rug looks fabulous by the way! Lovely home.
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Hi Ann,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We are glad you found us!
Thank you again for your feedback and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support