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Abby R.

Contributor Level

Total Points
80

1 Review by Abby

  • Vidaxl.co.uk

7/3/23

Worst all round service I've ever received. Item was dispatched to the incorrect address and after 2 weeks I contacted them to correct the fault and they'd cancelled my order. Then they reprocessed my order and AGAIN dispatched it to the incorrect address. Took 6 weeks to arrive. THEN when assembling, 4 flimsy plastic components broke. Sent it back and was assured I'd receive my refund as soon as the faulty product was collected. 3 WEEKS BEFORE THE REFUND WAS PROCESSED. HATE THIS COMPANY. WORST CUSTOMER SERVICE I HAVE EVER RECEIVED

Tip for consumers:
Frankly insulted

Products used:
Shower screen but sent it back because it was the cheapest, nastiest product I've ever bought.

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