- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
DO NOT USE THIS COMPANY TO BOOK HOTELS! The company acts as a phishing site, it appears to be the actual hotel but it intercepts your reservation form and submits it under book-a-room.com. Wrong dates were reserved (not what I had chosen). Will not allow me to move to the correct dates or refund my money. They lied saying they would have to call the hotel and get their permission to change it. I told them who I spoke with so they could call and reschedule. They then told me they had to send an email to their 3rd party and ask to have the amount refunded. They aren't allowed to tell me who their 3rd party company is. They can't call out only receive calls. I told them I would have a representative call them and once again was told they could not handle the situation that way. I'm basically screwed out the money that was charged on my card.
Tip for consumers:
I didn't realize they were posing as the actual hotel
Products used:
None....booking with another hotel. Hotels should not do business with this 3rd party agency
Amy hasn’t received any votes.
Amy hasn’t received any thanks yous.
Amy doesn’t have any fans yet.
Amy isn’t following anybody yet.
Empty.
