First of all, the offer you one price and, when you are about to pay, they add extra costs without you noticing. It's likely that you will only realise after you have made the payment. If that's the case... you are totally screwed, because their customer service is horrible. There's no way of talking with a real person and they keep referring you to the app (useless) or an automated phone call (even more useless). Stay away from them!