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Alexandra A.

Contributor Level

Total Points
80

1 Review by Alexandra

  • Zala

3/23/23

Two weeks after buying the longest length they offer it was shedding crazy and tangling don't buy!b they didn't even wanna offer a full refund

Service
Value
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ZALA H. – Zala Rep

Hi Alexandra,

We are really sorry to hear about the shedding and tangling issues with your ZALA order. Rest assured the issues you are experiencing are rare and our sets go through strict quality control before being sent to customers.

Our customer care team would be glad to further look into your concern so we kindly ask you to reach us at support@zalahair.com. You may choose to attach a screenshot of this conversation so we can provide the necessary assistance asap. Thank you! X

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