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I purchased a pair of their shoes in February. The shoes were poorly made / defective. Tried to return but they don't stand by any of their return policies. Went back and forth for a month, they don't answer their customer service phone and give you the run around. Tried to get pay pay to assist but pay pay won't refund unless you return to Italy such costs $112.00 USPS and $275.00 DHL. Another foreign company scam screwing American citizens out of their money. Do NOT purchase from this shoe company! Poorly made shoes, cheap looking and DEFECTIVE. Their return policy is a blatant lie. RUN from this company or be out of a good chunk of change.
Tip for consumers:
Scam company / return policy a complete fabrication . Poor quality and unusable items - horrible experience
Products used:
Shoes but couldn’t use them because they are defective
Do not purchase from this shoe company. They are a scam - they do not stand by their web site customer service mission. Purchased shoes ma from them, the shoe was defective, poorly made. Tried to return - Two weeks of back and forth, still trying to get a refund and return, opened case through pay pal. BEWARE! Poor quality product, horrible, deceitful business practices.
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I purchased a pair of women's shoes from a photo of the side of them. When they arrived I...
