My mom in law ordered me the Rhianna choker for Christmas… they sent an empty box. My mother in law complained and sent them pictures of the empty box/tracking info. They sent an apologetic email and a credit on a gift card. I purchased new items with the gift card and one item was received but when I went to open the second box, once again they sent an empty box. Whoever is in charge of quality controls is a failure. How does this happen twice? It's pathetic and embarrassing. My only experience with this company has been terrible. To me it seems like a scam. Take your $ and send empty boxes. Do not shop here.