I ordered a citrine pendant necklace online for $35 and received a fake orange plastic pendant. I attempted to contact them immediately for a return via live chat, e-Mail and phone and received no response. So I went to dispute the charge with the credit card company and return the necklace to them that way and all of a sudden this company responds to Bank of America disputing my dispute
Tip for consumers: Be careful, this is one of those sites that will take your money, send you cheap merchandise and run