This company charged me nearly $180 for a coat that they never shipped. I have been asking for a refund and to cancel my order repeatedly, and am being continually told that their 3rd party supplier hasn't shipped it yet. As the company that processed the payment, they should be responsible for issuing the refund. They continue to tell me that my "request to cancel" is just a "request" and that it's a petition that must be reviewed. DO NOT PURCHASE ANYTHING FROM THIS COMPANY.