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Waited over 3 weeks for rx dog food. They just entered into an agreement with some sort of distribution company. Baxter boo has no idea how it works. Conflicting messages from everyone. I feel bad for the customer service people on the phone, cuz I believe they are not well trained, or told what is going on. The manager Alex does not want to be disturbed and is not responsive to request for information. I was sent two requests to complete reviews for the company before I had ever gotten the product. I ended up just canceling the order out of abject frustration. I do not recommend them in the least.
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I used their guide to measure my dog before I hit the purchase button and it was still way too...
