Andrew T.

Stay away! I purchased an Amazon Local promotion for this company. It was for transferring 6 VHS tapes to DVD. On the website it says it takes "up to 4 to 6 weeks depending on volume" to receive you product back. I have been waiting for 9 weeks now and still have not received my family videos back. When I called the company they were unapologetic to taking so long. They blamed Christmas on why they couldn't get the product returned on time. Even though they never changed the return time on their web site. When I asked for a discount on my order, which I had upgraded so I did have extra money that was paid directly to Photobin, they just said no. They kept saying they never guarantee the turn around time on their website. But they do! As I said before it says UP TO 4 TO 6 WEEKS. They are liars and don't care when you have a complaint. Do not use this company!