Anthony G.

It's November 1st. The moving company they brokered picked up my things on October 6th. I'm almost 1 full month of not having my things. I can't get in touch with the moving company, MovingAPT can't get in touch with them. No one has any answers for me. I don't know when I'm getting my things. I do not want others to go through what I'm going through right now, so I will be leaving a review on as many websites as I can find. Find a reputable moving company, not a broker. Or at the very least, find a broker that carefully vets their moving companies. I do know one thing is for certain after this experience: I will never use another moving company again. I will do it all myself. That would have been a lot less stressful than this has been. I should have done more research into this company, I would have found an alarming number of complaints hidden under their 4.2 star rating.

Update: The company has reached out to me, and I was able to get into contact with the moving company about the delays. They are in the process of expediting my delivery (it seems the truck carrying my things broke down and my stuff is at a facility in the state I'm currently residing.

I understand things go wrong and things get delayed, but when I went without proper communication and no one could get in contact with the moving company for a few days, I started to become (understandably) concerned.

I do want to thank MovingAPT for reaching out to me.

Update November 8th: We are on day four since my last contact with the moving company who said my stuff would be delivered in 4 days. MovingAPT said they would 'expedite my delivery' which has not happened. We are approaching the 21 business days, and I've been in this apartment for almost a month with no stuff.

I just contacted the person of contact from the moving company and received a text back that 'he's at the doctor with chest pains.' I honestly don't care at this point. I just want my things. Pretty soon I will be wanting my things with a full refund attached. I have reached the limit of my patience.

My experience has been horrendous. I ordered some cigars for my boyfriend's birthday, and they were never even shipped, was never even contacted. I cancelled the order and wanted a full refund of $148. I received $91.58, and I didn't receive ANYTHING from them. It has been over 2 weeks since I cancelled and I just now got refunded, and it wasn't even the full amount.

I will NEVER EVER order from this company again.

I'm changing my review of this company because they did reach out to me in regards to overcharging me and refunded the extra charges.