Arielle D.

Usually Chris Bruce is polite and respectful when I speak with him but that Michelle/Morgan or whatever name customer service rep is very rude and unprofessional. Not only was she using a rude tone with me like but she kept cutting me off and eventually hung up in my face! I have received poor customer service before but this tops it all, I've never felt so disrespected as an adult and even a human being when you're frustrated and confused and someone starts talking to you like you're nothing because after the holiday weekend (less than 10 days) you forgot to take a course. The link got lost in 20,000 emails, that does not mean I deserved to be ridiculed and cut off and a phone hung up in my face like I don't matter. When I respectfully asked her to stop being so rude and asked for Bruce her solution was to hang up in my face yet here I have been bragging on how great State Farm was. That lady has no respect.

Once before they took months to refund me for half of my order but for weeks told me it was on the way. Recently they won't respond to me, their number doesn't work and its been weeks. I think the sites a scam because the shoes I never got are even still to this day, listed on the site. Or I'm thinking maybe they don't have these items in stock sure a shell seem like they don't have customer service representatives.

Some clothes are not shown on models, don't let you give reviews on the site, or have model info (height, etc) or provide enough item detail like how long/wide a shirt is. Otherwise I love the brand. Classy and young/fresh. Something for all styles/ages.

Shipping minimum is quite high but LOVE the workout gear and great prices.

Surprised to see all of the bad reviews. I love this company. I check the site everyday because they have great promos. I get most of my shoes from here and I love the extended sizes (xs!) the only thing is they rarely restock items even if they're very popular and in stores sometimes they make you feel guilty if you don't exchange something rather than getting your money back. Also they stopped allowing comments and stopped giving promo codes with every online purchase.