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As a small business owner I was hoping Oneflare could help however they do very little. Authentic customers are few amongst the many that post jobs. There is so little information available that's it's impossible to grasp the customers needs let alone provide an rough quote. So you are required to pay a fee in credits between $10-20 (which is on top of $430 every 3 months just to use the service) to open up communication to the customer only to not get a response from the majority of them. When queried about the lack of detail, I was told by the sales member * that more customer information would be available once I upgrade my plan. This was a lie and I was mislead. I asked for a refund on that basis. This was denied. That's false advertising and I'm raising this with the office of Fair Trade.
*Personal information redacted by admin
Tip for consumers:
Businesses should avoid. Customers if genuine, should enter as much information as possible to help provide an accurate quote as well as indicate which business is the more appropriate to quote in the first place.
Products used:
It's a service. Connecting customers to businesses where the businesses have to do all the work and Oneflare make good money
Arj G.'s review of Oneflare earned a Very Helpful vote
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HI Arj G. Thanks for your Review, I beleive we reached out to you and provided you with a refund after reading about your experience on another platform. Please contact support@oneflare.com.au if you have any issues.