- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I was charged $99 for a recurring premium membership on 6/29/22 that I made in 2021. I thought I cancelled the membership and I NEVER RECIEVED A RENEWAL NOTICE. So I requested a refund as I no longer use modelmanagment.com and haven't done so in months. I sent an email to modelmanagement.com membership requesting a refund on 6/29/22. I was told that they do not offer refunds for renewal, but I had no idea about the renewal until I was charged.
It is highly UNETHICAL to charge people for something that can't be refunded without giving them a chance to cancel with a renewal notice.
Tip for consumers:
don't
Ashley A.'s review of Model Management earned 6 Very Helpful votes
Ashley hasn’t received any thanks yous.
Ashley doesn’t have any fans yet.
Ashley isn’t following anybody yet.
Empty.
As others have mentioned here, whether you find this site helpful or not in connecting with...
Update: After contacting higher ups at the company, Model Managment has reversed their decision...
Hello Ashley, thank you for the time you have invested in this review, we appreciate all the messages that can help us improve.
We are sorry that your experience on our platform has not been satisfactory so far.
We understand that you're requesting a refund. However, the payment charged to you was from an automatic renewal from which you were informed via e-mail when you made the first payment. This renewal could be canceled anytime by you from the subscriptions page before the expiration date to ensure that there will be no recurring charges. We cannot issue a refund as renewals can't be refunded as stated on our refund policy, which can be found in 'Section E. Refund Policy' in our Terms and Conditions:
https://www.modelmanagement.com/general-terms-and-conditions-for-models/
Feel free to contact us directly at support@modelmanagement.com for any other issues we can help you with, such as taking full advantage of your premium membership. We will be happy to find a solution together.
Kind regards!
ModelManagement.com Team