Extremely dissatisfied with this company. I ordered a cross necklace for my son and it looked great on line. When I received it, it looked so cheap. It looked nothing like the picture. I paid extra to have it shipped to me on time. I then had to pay to have it shipped back and a restocking fee was charged... grrrrr! Who do they think they are? Verizon? Anyway my biggest complaint is there is no phone number. Everything has to be done via email. Long story short... I ended up handing over $19.50 and have nothing to show for it. Buyers beware!