Bret N.

Perhaps none of you will see this. But, I was not very Pleased of the misleading info and was on hold for over 30 minutes. Monica, answered the phone and I informed her that I had served in the Armed Forces, She was happy to advise me they love their Armed Forces service people. I told her I had read an Article concerning a Hidden sound setting on the TV which will improve the Sound. That I had invented a Device to help improve the Sound of the Majority of TV's in use today. She informed my that I could not mention the product unless Kim asked me what it was!. I informed her I did not have to mention the Product name but rather that it is a Sound Bar Alternative a TV Sound Reflector. She said ok there is one call ahead of you. For Over 30 minutes I held on the Line to tell my Story. Then Andrew came on the Line and said Sorry there are to Many Calls ahead of you and we don't have time for you and it does not fit the Topic discussion. You Invented a Sound Bar Right. I said No a Sound Bar Alternative. Talk about leaving a Soldier behind, not to mention misleading. I hung up and thought about it and thought a while, if this is true what Andrew said then If I were to call back the Line should ring busy. Well guess what, Andrew pick up the line and I ask to speak concerning the topic of The sound, He claimed they felt all I wanted to do was sell the Product. I asked since he mentioned about the Topic how would one know when to call to be on the right Topic discussion, he then claimed that, topic did not matter on a Open call. I just started following this Show and I am now never going to follow anything concerning this Show. Thumbs down on how you handled this. Lets see if you will allow this Post