Brian

Over the years I've spent more than 10k with this company (3 computers) my recent purchase was over 5000$ I received the computer with a faulty gpu (msi liquid suprime 4090) I started the rma process, shipped the faulty gpu for a replacement. I sent the highest priced msi gpu to them and they sent me back the lowest priced msi gpu with absolutely no communication. So essentially stealing 300$ off my build after making me pay to ship the broken gpu. The icing on the cake is the new gpu doesn't fit the case I have. I called them in search of a resolution and they promptly transfer me to a survey. I'll never use this company again and won't be referring anyone to "ibuypower" in the future.