I've always received what I've ordered from Hardware World. However, I have had several issues regarding credit card payment. I am unable to order using PayPal. The website never lets the transaction occur using PayPal. Also, I entered my CC info in May of 2022 and a week later my CC was hacked. Same thing happened again with my recent Jan 2023 order. I entered my CC info and a week later I had to get a new CC card from the bank. To be fair, I ordered in Sep 2022 and this did not occur.