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I have been actively requesting and denied a refund from this company, while using your services I was contacted by a photographer who tried to trap me in a hotel room! Due to this traumatic experience I am no longer modeling and feel entirely unsafe being on your site! Your code of conduct lists that any time you feel that your safety is at risk or you have dealt with an experience such as mine you are refunded. Please delete my page and refund my money.
Tip for consumers:
I have been actively requesting and denied a refund from this company, while using your services I was contacted by a photographer who tried to trap me in a hotel room! Due to this traumatic experience I am no longer modeling and feel entirely unsafe being on your site! Your code of conduct lists that any time you feel that your safety is at risk or you have dealt with an experience such as mine you are refunded. Please delete my page and refund my money.
Brittany R.'s review of Model Management earned 8 Very Helpful votes
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As others have mentioned here, whether you find this site helpful or not in connecting with...
Update: After contacting higher ups at the company, Model Managment has reversed their decision...
Hello Brittany, thank you for the time you have invested in this review, we appreciate all the messages that can help us improve.
We are sorry that your experience on our platform has not been satisfactory so far. Your concerns are valid, as it's about your safety. As a reminder, we verify every casting provider manually. They must prove they are professionals by providing websites, social media, and e-mails matching their identity. We do our best to provide the safest environment with our Safety & Trust tools:
https://www.modelmanagement.com/blog/safe-and-trust/
While it's regrettable that this experience (if you would want to hold the photographer accountable, please reach out to your local law enforcement,) our code of conduct doesn't actually outline our refund procedures. If you'd like to review that, you can refer to our terms & conditions instead:
https://www.modelmanagement.com/general-terms-and-conditions-for-models/
If you have any doubts about any of the members or offers you received, you are welcome to express your concerns, and we will open an investigation for that user on your behalf. All we need is the e-mail/URL of the professional in question, as well as any other relevant documentation (i. E., contracts, receipts, screenshots of your conversation, etc.) that can help forward your request at support@modelmanagement.com.
Kind regards!
ModelManagement.com Team