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Oh yeah, they fixed my computer at one time but when it came time to renew my subscription, a restoro rep called me and wanted to look at my computer. He said it needed more work and proceeded to get me to send more money. It was right after Christmas and I didn't have the money to pay him. He got really irritated and said he would remove the program. Instead, he hack my computer to where it will not even boot up. Many files are missing. I have tried to contact Restoro about the problem and I get no response from them. DO NOT let these thieves get control of your computer! There are many legitimate programs out there that can clean your computer. Restoro is not one of them.
Products used:
Computer service
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Hello, Bruce
Thank you for bringing this matter to our attention. This is definitely not the impression that we want to make.
Restoro will never call customers to initially take a look at your computer for diagnostics unless this was initiated by the customers. This incident is likely by people pretending to be Restoro. We highly encourage not to further engage with these people, and to only communicate with Restoro thru our official communication channels.
We could definitely check further on what we can do to help you but the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.
Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: support@restoro.com
Phone: 1-888-575-7583
We appreciate your patience on this matter