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Caroline G.

Scotland, United Kingdom

Contributor Level

Total Points
83

1 Review by Caroline

  • Garden Buildings Direct

2/25/21

Do not buy anything from these people also known as Kybotech, the quality of product is really bad for the price you pay. They use cheap quality thin wood that is full of holes and splits and they are not interested at all when you complain. I have sent them many photos showing all the problems with splits, holes and water pouring through the summerhouse in many different places, this company think this is all acceptable. I have had to spend money to strengthen the roof and add guttering but the rain comes through every side. You can only complain by email and they just go back and forward and back again to a foreign country in the hope that you will give up. I have had this summerhouse for less than a year and sadly it looks worse then the 15 year old summerhouse it replaced. To verify this is a true review my order number GBD*******

Tip for consumers:
Don’t buy from Garden Building Direct or Kybotech

Products used:
Renne summerhouse

Service
Value
Shipping
Returns
Quality

Caroline Has Earned 3 Votes

Caroline G.'s review of Garden Buildings Direct earned 3 Very Helpful votes

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