It's as if their customer service representatives are trained to be less responsive than the online management system. Vague times and stock answers are the norm. I won't be booking with them again.
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Be careful my card was charged more at the end of the price shown,I can't get in touch because...
"On 12 Jan 2023: Booked 3 x flights FAO-SFO 20 July to 15 August 2023: (Booking ID 2246793393)....