I ordered 4 women's scrub tops and paid via PayPal. I reviewed 3 out of 4 scrub tops. It showed quantity (4) at the bottom and the correct amount for the 4 items on my packing slip but only 3 items were on the packing slip. I sent customer service numerous emails trying to figure out where my 4th item was and never heard back. Will not be ordering from this website again.
Dear Chelsey, thank you for sharing your feedback. Our goal is to make you happy with every purchase – we’re sorry you did not receive your entire order as expected and did not hear back from us after reaching out. Some of our items are shipped directly from the manufacturer causing your orders to come in multiple shipments, however, our lack of communication is unacceptable. Feedback like yours helps us correct issues like this and we would love the opportunity to earn your loyalty again. Contact Customer Support and ask to speak to a supervisor so that we can make it up to you.
Chelsey Has Earned 2 Votes
Chelsey J.'s review of Scrubs and Beyond earned 2 Very Helpful votes
Dear Chelsey, thank you for sharing your feedback. Our goal is to make you happy with every purchase – we’re sorry you did not receive your entire order as expected and did not hear back from us after reaching out. Some of our items are shipped directly from the manufacturer causing your orders to come in multiple shipments, however, our lack of communication is unacceptable. Feedback like yours helps us correct issues like this and we would love the opportunity to earn your loyalty again. Contact Customer Support and ask to speak to a supervisor so that we can make it up to you.