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Christine T.

Contributor Level

Total Points
80

1 Review by Christine

  • Stuart Weitzman CA

3/15/21

They do not honor prices and shipping policies on their own website claiming sale items are different and are not entitled to the same shipping practices even though it is listed under the individual product that it is in fact and email you the same promotion. Customer service is also inadequate and did not respond.

Disappointing that they would choose not to honor the print on their own website during a pandemic when everyone is shopping online

Tip for consumers:
You are better off buying from Saks and Nordstrom, who both have great customer service, if you are still interested in the shoes

Products used:
None

Service
Value
Shipping
Returns
Quality

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