On March 15, I ordered two shoes. One worked and one I returned right away via mail. It is now May 5th. I did not get back my return. They sent me a gift card credit only 2 weeks ago (despite I returned my item on time and purchased a FULL price item that was eligible for return). Canadian customer service said they would refund my card and they did not. My money was stolen. Horrible company. Horrible customer care.