Thumbnail of user cretes

Crete S.

Contributor Level

Total Points
80

1 Review by Crete

  • MrFluffyFriend

1/14/24

Ordered a large (35") dark grey dog bed. Upon order confirmation, was notified of "shipping delays". As such, I reached out to cancel. They then advised that the product had already shipped but they provided no tracking info. When challenged, they provided a tracking number. Bed arrived a few days later... I ordered dark grey...they delivered BLUE. I ordered and paid for a large (35") bed...they delivered small (<24") bed. The bed has little padding and is no where near thwe quality that they claim. Dont waste your time or money...

Thumbnail of user teamt4
Sarah T. – MrFluffyFriend Rep

Dear Crete, we sincerely apologize for the inconvenience you've experienced with your recent purchase of the MrFluffyFriend™ pet bed. We understand the frustration caused by the shipping delays, incorrect sizing, and color discrepancy. This is certainly not the standard of service we aim to provide.

Our team is committed to resolving this issue promptly. Please expect an email from us. We will initiate a swift resolution process to ensure your satisfaction.

We appreciate your patience and understanding.

Best regards,

Sarah
Team MrFluffyFriend™

Crete hasn’t received any votes.

Crete hasn’t received any thanks yous.

Crete doesn’t have any fans yet.

Crete isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jj833
4/1/24

This is a scam! This sleazy company hides behind a façade of a reputable-looking company. The...

Thumbnail of user jacquelinee569
3/26/24

Be carefully, This company does not show correct address or a phone number you can call with your...