I really wish I had read the reviews before ordering from this company. It is the worst ever! I placed my order of 3 items (2 Christmas themed) in early November. Several weeks later my items hadn't even been shipped so I contacted the company to inquire about it. It was only then that I received a response that one of my items was no longer available. Since it was nearing Christmas and I wanted to be able to wear the 2 still available Christmas items in time, I asked if I could just cancel my order altogether. They wouldn't agree to that and had me pick a replacement for the unavailable item. I had 2 emails with the rep stressing the importance of receiving my shipment in time for Christmas, which they assured would happen. Two weeks later my items still hadn't been shipped so I contacted PayPal. They notified Kylielike and "coincidentally" claimed my order was being shipped THAT day. They even sent me a shipment link. Of course the link was fake and when I tried to click on it there was nothing there. About 4 days later I received another shipment notice and that one seemed to be legit. Needless to say I ordered a Christmas face mask, Christmas earrings, and a sweatshirt around the first week of November. I received the sweatshirt and Christmas mask on December 31st. I contacted PayPal about the missing earrings and their only advice was to make a police report. Obviously I didn't do that over a pair of earrings. So that was my horrible experience with them so I wouldn't advise anyone to shop from this company. They are the worst!