David T.

Ordered specific items, was charged correctly but a day later received an email stating that I received a refund. There was no explanation as to why and I had to contact them to see what was going on. Apparently 2 of the items I ordered were out of stock. Why did the system allow me to order the items if they were not in inventory? Very disappointed. Too late to order somewhere else in time for Christmas gifting. Will have to rethink ordering here next time.

I ordered a large bouquet with 2 Mylar birthday balloons to be delivered to her at work on her birthday. Not only was the bouquet on the smaller side, there was only one balloon. I contacted them to let them know I was not happy and you know what? They replied to say that they would send the second balloon to her workplace! Really? It's been days after her birthday and still have seen no balloon, much less an apology, any type of compensation or even an offer of one. Time to find another vendor.