Deanne H.

This should be a zero rating! I tried to cancel a rental because the description was deceptive and misleading. Turo makes it nearly impossible to call them and when you finally get through you are routed to a customer service agent in some place like India. I was on the phone for an hour trying to cancel and was told I'd get an email reply which never happened. This app and program is ripe for scammers and there are absolutely no recourse like legit car rental companies! Also you are hit with all types of fees and taxes which you can't see until you try to rent the vehicle. SAVE YOURSELF a lot of time, grief and hassle and avoid like the plague.