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Booked Be Live lanzarote beach, 20 th - 27 th April, when we arrived they had no room for us and transferred us to another Hotel, it was my Husbands Birthday and this ruined are first day
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Booked hotel in Dec 2016 for holiday August 2017 to Florida we have stayed at this hotel before...
Had room booked in Dublin for Jul-2017, I booked and paid for this several months ago, today they...
Dear Debra!
We regret that you had a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
We fully understand that such situation is absolutely unacceptable and we exert every effort to investigate this unpleasant incident. As we get any information, we will contact you.
Please accept our sincere apologies for all the inconveniences caused.
If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact us complaints@happyrooms.com