For Business
Write a Review For Business Write a Review
Thumbnail of user deniseh1291

Denise H.

Contributor Level

Total Points
80
0
1

1 Review by Denise

Therabody

  • Therabody

“Terrible customer service - no empathy or goodwill.”
5/7/23

I purchased a Theraface in April for my daughter's bday. The address number was autocorrected on their system and delivered to the wrong address. I understand that I should have reviewed the confirmation. However, Therabody expressed no empathy when I asked for a discount to send my daughter a replacement. They refused to give me ANY discount because "against policy." Really? Don't have the stomach to order another one for my daughter. Double check your address!

Products used:
Didn't receive the item

Service
Shipping
Returns
  • Comments (0)
  • 393 Views
Helpful  (0)
Thank you

Denise hasn’t received any votes.

Denise hasn’t received any thanks yous.

Denise doesn’t have any fans yet.

Denise isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user alexb2031
Alex B. reviewed Therabody
3/8/24

On the advice of the center where my daughter with multiple disabilities is being treated, I...

Thumbnail of user cindym1774
Cindy M. reviewed Therabody
2/23/23

Though the Theragun may be a great product, their customer service is horrible! No phone number...