Bruce C.

If La-Z-Boy sucked any harder, they would create a black hole and drag all of humanity into oblivion. My La-Z-Boy store card was opened four years ago when my wife & purchased numerous items. I have an exceptionally high FICO easily qualifying for the La-Z-Boy store card. But a year after issuing this card and several months AFTER paying it off, La-Z-Boy reduced the card's limit 50% without reason. I shrugged it off. Then today I went to check on and to request the original limit be reinstated because we are nearing completion of a home remodel, and the old furniture doesn't work anymore. Guess what? La-Z-Boy closed the account. No notice given…if I hadn't logged in, I would not have known. Here's the best part…their reason for this was "inactivity." I had the card for 4 years. So basically, La-Z-Boy doesn't expect their overpriced furnishings to last you 5 years and penalize you if you wait 4 years before repurchasing furniture. Well…I suppose that's about right cuz I notice my recliner was losing the wood finish several months ago and was not reclining or staying reclined like normal. The sofa is uncomfortable as well.

My wife is heading out to replace pretty much all the furniture in the house except for the beds as the new flooring and paint makes the existing furniture all wrong. Guess who WON'T be getting our business? That's right…LazyBlackHole Furniture Galleries! Don't shop here…and definitely don't open a charge account here. The bovine excrement justifications they use to change your card status will harm your FICO and if you are OCD about protecting your credit rating like I am…La-Z-Boy's policies will eventually damage your score. Funny thing is…two years ago I was shopping for 8 dining room chairs and they didn't have any black dining chairs! OMG! How weak is that? You'd think B&W would always be available. I'm more upset with the lack of proper notice than I am anything else, zero communication! La-Z-Boy sets the customer care bar so low you need a backhoe to see it. Check their dismal bbb.org rating, reviews and complaints.

Boston Proper is a portal to Spam Hell…do not give them your email address! Bought some things from BP for Christmas gifts and now I am drowning in perpectual emails I do not want. A straight male with has no need for women's clothing! So just unsubscribe right? Wrong. Their unsubscribe button doesn't unsubscribe anything…it takes you to a shopping page. So just click right-click Junk on their email and select BLOCK SENDER right? Wrong…they use a different email address in their relentless spamming. So just call me and tell em to remove you right? Wrong…their employees are even more useless than their spam.

Learn from my mistake…NEVER REGISTER ON BOSTON PROPER'S WEBSITE! I'm certain they sold my email address to others too because the number of incoming messages soliciting women's products has skyrocketed since the holidays. Nobody should have this problem and it is clear this company should be renamed Boston Improper. They set the customer care bar so low you need a shovel to see it. Everyday I get mail from them…every GDFN day! I now HATE BOSTON PROPER.