donnaf131

Donna F.

1
Level 1 Contributor

Contributor Level

Total Points
242

3 Reviews by Donna

32.2K Views
5/7/18

I love the free night I earn after 10 nights. Pricing is good and no hidden fees. Only disappointment is the secret pricing and sales do not count towards free night so I just delete the specials my favourite booking site!

5/7/18

Clean and great customer service! Very accommodating and helpful! Love this chain! Never been disappointed!

4/19/18

They say there may be a 23.99 booking fee on some hotels. It is not disclosed in your booking
In the confirmation it tells you that you have a non-refundable booking fee. WOW! Wasnt expecting that -but probably should have right?
In the confirmation it says that there is a discount for AARP
When you call customer service to check on that -by the way it was not mentioned in the booking either-they say that there are different selections of pricing of which one reflects the AARP discount-NOT! Then they say when it goes into the hotel system it picks up on it and the rate confirmed has the AARP discount already in it
WHAT A JOKE! These people are CROOKS!
DO NOT make my mistake! NEVER AGAIN!

Donna Has Earned 2 Votes

Donna F.'s review of Hampton by Hilton earned a Very Helpful vote

Donna F.'s review of Hotels-Rates.com earned a Very Helpful vote

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