Horrendous company! The worst quality I have ever seen, our summer house isn't worth the ground it's built on and it's slowly just rotting despite all our best efforts and throwing money at it to get it sound! You can't polish a turd! Complaint lodged in May 2019 and STILL going back and forth with them, new members of staff picking up the emails and replying with standard scripted responses rather than reading the actual last email, it's a joke and the most ridiculous customer service I've ever received! High and dry after shelling out over £1000! They should be shut down!