florence l.

If you plan to use mobile app for banking, better do not choose hang seng bank. Because the mobile app is poorly design. Every time you change the mobile device, set up is not an issue. When the system sense you first start to use the mobile app in the new phone, the system will freeze your online banking pay and transfer function until you complete another verification by using voice verification or phone banking verification. It is very time consuming specially for someone like us always travelling. Change mobile is very common act nowaday, why change mobile device will freeze your online banking funciton. It is totally ridiculous. HSBC has such setting