Garry T.

I have purchased products for years and have been very satisfied with the products and delivery time.

I agree with a previous comment that I wish I could give a negative rating. We booked a condo in Scottsdale for an April arrival and determined we should cancel in mid March because we are considered high risk and concerned about travel. We contacted this company and were told they might refund the cleaning charge, but would not reschedule or refund our $2300. 00+ that had been paid.
Our state and Arizona is under a stay at home order and this company does not care about the fact no one saw this coming and everyone is hurting emotionally and financially as a result of this virus. All I can say is SHAME ON YOU for taking advantage of this desperate situation. I am going to let everyone know how this company treats its patrons and encourage VRBO to remove them from their list of companies. These are not normal times and we need to be flexible with the cancelation poilicies as we're supposed to all be in this together. Too bad they haven't gotten the message and DO NOT CARE about anything but their profits. I hope we can let everyone know how this disrespectful company operates.