Gerald W.

Birmingham Pen company is a great small business. It has great products. Products are properly packaged for shipping, communication is prompt, attention to detail, and personalized service. Theven owner makes you feel like a valued customer. This is how every business should be run. Buy with confidence.

Greetings. I tried to activate a cell phone that had been on the Trackphone service. Even though there are no account issues or debt owed on the phone, I was told the phone was locked and it would cost anywhere from $28.00 to $145.00 + tax to unlock the phone after maintaining continuous service for one year? There does not seem to be anything in writting that supports this policy.

I believe this is in direct violation of Federal Communications Commission (FCC) guidelines. Tracfone apparently does not care and gets away with it! Avoid this company at all cost!

Greetings to all. I received a personalized pen as a gift from my wife. The pen is horrible. It is a twist mechanism and every time I twist to open it, it rubs against the body of the pen causing damage. I slowly twists shut as I write. The box was a wooden box with no protective liner, so it ruins the pen further since the pen rattles around in the box.

I told customer service about the problem and their basic response was "Sorry I cannot help you".

Buyer beware... do not waste your time or money!

I am a long time customer. Horrible Customer Service. I had purchased with cash Lowe's made floor laminate. There were two boxes of floor laminate left over. I could not find the receipt and attempted to return it for a store credit about 45 days later. Store manager stated too many returns? Lowe's Return Center also would not authorize a credit. That's how they treat their customers? Very disappointed.