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I wish I had read these reviews before I purchased the coupon. I have been trying to put in an order for one month for slide scanning. You can't complete an order until you sign up and agree to their rules. I don't want to sign in to their site and commit to Terms of Service. I just want to purchase what I asked for. I have called their 800 number for days and no one answers the phone. Wasted money.
Geri C.'s review of PhotoBin earned 4 Very Helpful votes
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Hi Geri,
I wanted to follow-up with you publicly as well. First, a huge apology for any frustration you've had in trying to place an order with us. We truly take our customer satisfaction guarantee seriously, and would like to help you in any way we can. If you need assistance, I can personally help you. Please don't hesitate to contact me at my email address (listed below). Thank you for taking the time to give us feedback; we appreciate your business.
Best,
Elizabeth Sutherland
Social Media Customer Relations Manager
elizabeth.sutherland@photobin.com