Gordon B.

I submitted my college entrance essay and anxiously awaited some constructive edits. While the reviewer's proposed changes left me pretty disappointed, Wordvice's response to my refund request left me livid and compelled me to write this review.
My expectations for Wordvice were realistic. I didn't expect a Harvard-level re-write but did anticipate some usable critiques from a competent reviewer. The comments I received were obviously from a non-native US English speaker, and many of the suggestions were inappropriate. One such example was the proposed change of "chopping through wood" to "disintegrating the wood". Last I knew an axe is not a particle-beam weapon capable of vaporizing matter. I started to laugh at how grossly out of context some of the edits were until I remembered I had paid for this service. The only usable comment was correcting the location of a period within a quote that I missed, which I didn't think justified the Wordvice fee.
The Wordvice materials indicated that if I was not satisfied I could request a refund, so I did along with examples of the poor-quality editing I received. They should have clarified that you can 'request' a refund all you want, but they aren't going to give you one. Wordvice rebuffed my request, I asked them to reconsider, and they just replied by citing the fine print in their contract about how they don't guarantee results.

Didn't think it was possible to hate a company this passionately. After using their site initially I was merely annoyed by all of the little details that didn't work right or weren't user friendly. But then I received my second item (a wristwatch) that literally ran backwards. I have now written almost 30 emails to wish.com's support email and only get canned replies. I am pretty sure that nobody is even reading them at this point. I tried calling and they literally will not even speak to you. Wear a mask, gloves, or whatever it takes to avoid Wish.com like the Corona-virus (its almost as horrible)