Hal L.

Id give minus stars if i could.
The absolute worst customer service. I had treatment with smiles direct, during that time one of the aligners pushed back my tooth so forcefully that it cut off the nerve and killed it. The tooth started to discolour and I had to seek medical help. Was in so much pain.
Since finishing treatment iv had headaches, my bite is out of place, my jew will not close properly. I have since been advised by dentists to discontinue using the retailers, and that I should never have been signed off on the treatment in the first place.
Have sent countless emails to smiles direct about the subpar treatment and the trauma and pain I went through to no answer. I even reached out to the ceo.

Do not use this company. All the 5*reviews are fake.
They are a complete SCAM!

They cancelled my fight. Did not refund me Customer service was none existent.

It's a scam. Avoid at all costs.