Harley B.

I put in an order for 2 plushies and 2 packs of cards. They arrived in a box only barely big enough to fit it all. For $43 you would hope it comes in a sizable box but apparently not. The box was badly crushed. Both plushies had minor bends which is bad but oh well. But one of the packs of cards is completely bent. I open it and the cards are bent too. I message the company and provide evidence but after a day of getting 5 different emails about them "escalating" it to someone else, I was told "card curving may occur naturally due to the printing process and moisture contraction in the fibers. It can also occur depending on how the product is stored." And I would not be receiving a refund. This business consistently overcharges and underdelivers. They are almost always sold out of many items and getting anything when a new set releases is a nightmare. The company does all it can to charge you the most and provide you the least and now they are too greedy to refund $5 due to their own bad packaging choice. Last time I ever buy from Pokemon Center. Horrible.

I ordered with postmates for the first time. My order was 30 minutes later than even tiger latest estimate. And I only received half of my order. Now I've been waiting on customer support for over half an hour with no response.