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HAYLEY S.

Contributor Level

Total Points
82

1 Review by HAYLEY

  • Garden Buildings Direct

5/26/23

If I could give this no stars I would! Awful company ruined my sons birthday with sending a shoddy playhouse!
They are happy to send replacement parts but don't offer any kind of compensation. Been told by at least three members of customer service team that they have complaints especially about the gingerbread max house but nearly all their playhouses!
They will offer a refund but only if you dismantle it!
This company is a joke.
The problems we have had no communication when you have ordered it, you have to chase them to find out when being delivered.
The hard plastic split on my 2 year old sons hand when he knocked on it, I mean he didn't even knock that hard and he certainly isn't the Incredible Hulk!
Diabolical company that want to take your money and send you rubbish!
Parts delivered split, wrong parts sent!
No help! If you want to order a play house don't do it from garden buildings direct you ruined my sons birthday!

Products used:
Gingerbread max playhouse

Service
Value
Shipping
Returns
Quality

HAYLEY Has Earned 2 Votes

Hayley S.'s review of Garden Buildings Direct earned 2 Very Helpful votes

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